Wow Factor: An exciting opportunity has arisen for a Temporary Reception/Member Experience Host to join a successful company based in Westminster.

Role: Temporary Reception/Member Experience

Type: Temporary

HOURS: 9am - 5.30pm

SALARY: £13.15 per hour depending on experience

LOCATION: Westminster

CULTURE: Professional, busy and friendly.

What you will be doing

• Welcome all visitors warmly by greeting them in person or on the phone answering or referring enquiries.
• Facilitate all member requests such as meeting room reservations and catering, postage/parcel/courier arrangements ensuring services are appropriately charged for on Nexudus.
• Maintain accurate and timely records of completed work and ensure all information is handed over and followed up efficiently.
• Maintain security by following the health & safety procedures in place.
• Order building stock to ensure levels are maintained, raising and receipting PO's on SAP.
• Ensure member databases and SharePoint files are updated and current at all times.
• Raise & manage troubleshooting tickets via the IT Helpdesk for IT issues, and via Freshdesk for maintenance and cleaning issues, ensuring members are kept updated.
• Assist and collaborate with the External meeting room, Events and Sales teams as required.
• Assist Managers and colleagues with all operational and administrative tasks.
• Develop and maintain interpersonal relationships with all Members and regular visitors, and greet them by name whenever possible, in a polite, professional and personable manner.
• Assist Members with all queries and service requests in a professional and timely manner.
• Support your manager with member on-boarding to ensure a smooth and seamless welcome and when necessary, departure using the move in and out check lists provided.

To be successful in this role you will have

• Reception, MS Office, In particular Word and Excel
• Working knowledge of Health and Safety Regulations and Fire Safety practices
• Customer service experience, front of house desirable
• Experience within the customer service sector
• Highly refined verbal and written communication skills
• People person
• Good organisation and timekeeping skills
• Detail oriented and comfortable working in a fast-paced environment
• Remain positive in a high paced environment
• Professional integrity, flexibility and positive outlook

If this company and position appeals to you then please apply your CV on-line. Further to that you can call the SouthWest Branch on or send your CV to

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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